CanadaHall Hospitality Inc. respects your privacy. This policy explains how we collect, use and protect personal information, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL) and, where it applies, Quebec’s Law 25.
What we collect. When you send an enquiry we collect the details you provide, such as your name, email address, phone number, preferred dates and any message. We collect this directly from you and only for the purpose of responding to your enquiry and arranging your stay.
How we use it. We use your information to reply to you, manage your booking and, if you have given clear consent, to send you occasional offers. We do not sell your personal information.
Email consent (CASL). Marketing emails are only sent if you actively opt in. Every message includes an easy way to unsubscribe, and you can withdraw consent at any time.
Your rights. You may ask to see the personal information we hold about you and request corrections. If you are a Quebec resident, you may also request deletion or transfer of your information where the law allows.
Storage and transfers. Some service providers we rely on may process information outside Canada; where that happens we take reasonable steps to protect it. If a privacy breach creates a real risk of harm, we will notify affected individuals and the authorities as required.
Oversight. You may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca. To reach us, email [email protected].